Contact Information
Jewelry Shop: https://christinao-art.square.site/
Fine Art Gallery: www.ChristinaO.imagekind.com
Email: [email protected]
Facebook: facebook.com/ChristinaO
IG: @artist_life
Fine Art Gallery: www.ChristinaO.imagekind.com
Email: [email protected]
Facebook: facebook.com/ChristinaO
IG: @artist_life
Jewelry Shipping / Refunds / Returns
SHIPPING & HANDLING
- Each item is shipped FIRST CLASS. A tracking number will be provided upon shipment of the product.
- Domestic Shipping and handling Fee is $4.00 plus $1 per item.
PROCESSING TIME
Please allow 21 days for processing your order as each item is MADE to ORDER.
REFUND POLICY
Because each item is hand painted and MADE to ORDER, Christina O. does not offer refunds or exchanges at this time. Please note that the photograph shown with the item description is used as a reference. Each item is carefully crafted with love and will have subtle variations in wood color and design to preserve the uniqueness. Please review the item descriptions and contact me if you have any questions about the item prior to your purchase.
REPAIR POLICY
In the unlikely circumstance where the product is defective or damaged during shipping, please contact Christina O. ([email protected]) within 7 days of receipt of the product to arrange for the repair. After 7 days from receipt of purchase, repairs will not be issued. Should you have a concern about an item you've purchased, please contact me right away!
- Your return package must be postmarked within seven calendar days after receiving your repair authorization.
- Christina O. will reimburse you for any shipping costs.
- Please pack jewelry in a well-padded container. Shipping insurance is not required but recommended. Christina O. is not responsible for damages or loss incurred in return shipping.
Errors on Christina O.’s Part
If Christina O. sent an incorrect item, please contact Christina O. ([email protected]) immediately as you will be required to return the item within 7 days of receipt for the exchange. Please return the item so that the item you ordered can be correctly processed.
- Your return package must be postmarked within seven calendar days after receiving your exchange authorization.
- Christina O. will reimburse you for any shipping costs.
- Please pack jewelry in a well-padded container. Shipping insurance is not required but recommended. Christina O. is not responsible for damages or loss incurred in return shipping.
Jewelry Design / Care
DESIGN
The Christina O. line is a collection of beautifully handmade jewelry painted by the artist, Christina O., herself. Each unique piece inspires a visual transition to warm sunsets, exotic treasures, or floral delights reflecting the cultural and natural beauty conveyed by the design.
MATERIAL AND MEDIA
- Light-weight wood is used as the canvas for each piece.
- Earring Finishings: Posts / hooks are silver-plated and nickel free.
- Acrylic paint and polyurethane coating are typically used in Christina O.’s designs however the use of gold leaf, newsprint, and wood stain contribute to the uniqueness and vibrance of her work. Please reference the Item Description for the media used on a specific piece.
STANDARD SIZES FOR EARRINGS
- Small: 1” in diameter
- Medium: 1.5” in diameter
- Large: 3” in diameter
CARE
To preserve your Christina O. pieces, keep each item dry and away from open flames and avoid excessive tugging on earring finishings.